Privacy Policy

Important Information and Who We Are

Welcome to RBXRise. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. RBXRise ("we," "us," or "our") is the controller responsible for your personal data. We may update this privacy policy from time to time. We do not direct our Website to minors and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us. The updated policy will be effective immediately upon posting on our website. Please review this policy periodically.

Eligibility for Participation

• Only users who meet specific eligibility requirements may participate in our surveys, offers, and promotional campaigns. These requirements include but are not limited to: meeting the minimum age requirement of 13 years old (or older where local laws require), residing in an eligible location, and maintaining an account in good standing without fraudulent activity.
• Eligibility checks are performed automatically by our system and through manual review when necessary to ensure compliance with partner requirements.

Data We Collect

• Identity Data (e.g., first name, last name, username, date of birth, gender)
• Contact Data (e.g., email address, phone number)
• Technical Data (e.g., IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website)
• Profile Data (e.g., username, password, purchases or orders made by you, your interests, preferences, feedback, and survey responses)
• Usage Data (e.g., information about how you use our website, products, and services)
• Marketing and Communications Data (e.g., your preferences in receiving marketing from us and your communication preferences)

How We Collect Data

• You may give us your Identity, Contact, and Profile Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you: create an account on our website; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion, or survey; give us feedback or contact us.
• As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• We may receive personal data about you from various third parties and public sources including analytics providers such as Google; advertising networks; and search information providers.

How We Use Data

• To register you as a new customer
• To process and deliver your order
• To manage your relationship with us
• To enable you to participate in a prize draw, competition, or complete a survey
• To improve our website, products/services, marketing, customer relationships, and experiences
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
• To make suggestions and recommendations to you about goods or services that may be of interest to you

Data Sharing and Disclosure

• We may share your personal data with third parties in certain circumstances, such as with service providers who assist us in operating our website and providing our services, or as required by law.
• We may also share your personal data with research and survey partners when you choose to participate in such activities. In these cases, we share only the necessary information for the specific project.
• We do not sell your personal data to third parties.
• We ensure that any third parties with whom we share data provide adequate protection for your information and agree to respect your data protection rights, including deletion requests.

Consent to Data Sharing

• By registering for an account and participating in surveys, offers, or promotional campaigns, you provide explicit consent for us to share the necessary personal data with our trusted partners for the purposes of administering and delivering those services.
• You may withdraw this consent at any time by contacting us, and we will ensure the request is cascaded to all relevant partners.

Data Security

• We take reasonable and appropriate measures to protect your personal data from unauthorized access, use, or disclosure.
• While we strive to protect your information, no security measures are completely foolproof, and we cannot guarantee the absolute security of your data.

Data Retention Policy

• We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
• The retention period for personal data shared with partners will not exceed the period necessary for the specific project or legal obligations, after which it will be securely deleted.
• When personal data is no longer needed, we delete it from our systems and instruct our partners to do the same.

Your Data Protection Rights

• Depending on your location, you may have certain rights regarding your personal data.
• These may include the right to access, correct, delete, or limit the use of your data.
• If you wish to exercise any of these rights, please contact us using the information provided below.
• We will ensure that any requests to exercise these rights are communicated to and honored by any third parties with whom we have shared your data, where relevant.

Cookies and Tracking Technologies

• We use cookies and other tracking technologies to enhance your experience on our website.
• Cookies help us understand how you use our website and allow us to improve our services.
• You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

• We may update this privacy policy from time to time.
• Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
• We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

• If you have any questions or concerns about this privacy policy or our data practices, please contact us at: [email protected].